Node14 Support
Support
Thank you for playing Node14. Find gameplay help and answers to common questions here.
About Node14
Node14 is a logic puzzle about reading conditions, narrowing candidates, and restoring authentication keys. Complete tasks and choose the next task as you progress.
Frequently asked questions
Do I need an account?
No. Node14 does not require an independent account for core gameplay.
Why can't I receive the next task immediately?
You can receive up to ten tasks per day without waiting. After that free allowance, there is a five-minute wait. You can wait for it to end or optionally watch a rewarded ad to proceed to the next task.
Why is a rewarded ad unavailable?
Rewarded ads are optional and never forced. Network status, ad inventory, tracking settings, consent state, and region can temporarily affect availability. You can continue after the waiting period even when an ad is unavailable.
How do leaderboards work?
Leaderboard features may use Game Center. You do not need to sign in to play, but Game Center sign-in is required to submit or view leaderboard scores.
How do I erase progress or settings?
Deleting the app deletes local game data. To request deletion, correction, or restriction of support information, contact support.
The app does not start or work correctly.
Close and reopen the app, restart your device, and check the App Store for an update. If the issue continues, contact support with the details below.
Contact
Contact us
Send us an email if you need more help. We review requests and reply as soon as reasonably possible.
[email protected]Please include
- App name: Node14
- App version
- Your iPhone or iPad model and iOS or iPadOS version
- What happened and how to reproduce it
- A screenshot if it helps explain the issue